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Integrating Microsoft Teams with a VoIP PBX or Cloud IPPBX

Integrating Microsoft Teams with a Cloud IPPBX such as Elisha Telecom’s Fully Managed ETPBX or an existing SIP-compliant VoIP PBX allows users to make and receive calls in Microsoft Teams via an Organization’s official communication channels.

About Elisha Telecom

Since its founding in 2006, Elisha Telecom has been at the forefront of fully managed PBX solutions worldwide by integrating communication systems to suit clients’ needs. As a leading authority in open-source telephony and unified communications, it continues to grow from strength to strength by providing clients with the latest technology currently available. Elisha Telecom’s client-centric philosophy delivers to clients all over the world its belief that business communication in today’s world should be smart, current, secure, and customizable at a low cost.

Incorporated in the United Kingdom and the Philippines, Elisha Telecom provides global coverage and support to its dozens of clients across the globe with several thousand phone extensions deployed. Elisha Telecom counts as clients global corporations and organizations such as Johnson and Johnson, McDonald’s, Froneri (owners of world-famous ice cream brands like Häagen-Dazs, Oreos, and Nestle), and the International Rice Research Institute.

Supporting our systems and deployments are corporate partners that are globally recognized leaders such as Sangoma Corporation, IBM, Google, and Amazon Web Services. As a member of the Comms Council in the United Kingdom, Elisha Telecom ensures and respects the privacy and data of its clients as well as compliance with all legal and regulatory requirements of a VoIP Telephony provider in the United Kingdom. 

The ETPBX Fully Managed UC Platform

Initially developed and deployed in 2006, the ETPBX Manage PBX Platform is a pioneer in fully customizable and fully managed hosted PBX systems. As a fully managed PBX platform, Elisha Telecom provides full customization of the system to the client’s requirements as well as integration with any third-party systems that the client utilizes such as CRM and ERP systems while guaranteeing uptime and reliability through its proven open-source-based backend hosted in the cloud. With a fully-managed PBX, all technical concerns are handled by Elisha Telecom and no in-house technical expertise is needed to operate the system.

Aside from traditional telephony, ETPBX can provide full unified communications functionality through integration with other communication channels such as email, video calling, instant messaging, and more. Taking advantage of recent advancements, ETPBX can also integrate with Artificial Intelligence engines that provide Speech-to-Text, Text-to-Speech, Sentiment Analysis, and AI-based chat/conversation functionalities to ETPBX. 

ETPBX – Microsoft Teams Integration

Microsoft Teams is a collaboration platform that allows organizations to communicate and work together using a variety of tools, including instant messaging, video conferencing, and file sharing. It is part of the Microsoft Office 365 suite of tools, which is commonly used by businesses and organizations to help teams work together more effectively. Microsoft Teams is designed to help teams stay organized and keep track of their work, and it offers a range of features that make it easy to collaborate with others in real-time.

A key and often overlooked feature of MS Teams is its capability to integrate with traditional telephony through VoIP Integration. A key stumbling block of this feature is the high technical barrier and large financial, time, and resource investment needed to facilitate this integration. By using the ETPBX fully-managed UC Platform, integration of MS Teams with traditional telephony is seamless and instant. Your organization’s employees will be able to utilize MS Teams endpoints in their desktops, laptops, tablets, or smartphones to receive and make calls from anywhere in the world through the Company’s official telephony channels.

ETPBX fully integrates with MS Teams to provide a truly unified communications channel tightly integrated with Microsoft Office, the world’s de facto office suite.

VOIP PBX – Microsoft teams integration       

For organizations seeking to utilize their existing VoIP PBX System, Elisha Telecom provides the technical expertise and enterprise-grade cloud infrastructure to integrate your existing VoIP PBX System with Microsoft Teams. Elisha Telecom’s Teams Integration Module (TIM) provides the middleware to easily connect any SIP-compliant VoIP PBX with Microsoft Teams allowing your MS Teams users from anywhere in the world to make and receive calls from your VoIP PBX System. 

In a matter of days and not weeks, our VoIP Engineers can configure the Teams Integration Module to fully integrate your VoIP PBX system with MS Teams.

Why use the Elisha Telecom Teams Integration Module?

  • No technical training or hardware investments are needed. Elisha Telecom will configure and maintain the integration for you
  • Cost-effective monthly cost per user utilizing the Teams Integration Module
  • Scalable in real-time. Add, edit, or remove users whenever needed
  • Enterprise-grade Cloud infrastructure with regional terminations for global capability
  • 24/7 System Technical Support

System Requirements:

  • SIP-compliant VoIP PBX System (any brand) with Internet access enabled
  • Office 365 accounts
  • Teams Phone License per user (possible additional monthly charge for some Office 365 plans)

With Elisha Telecom’s Teams Integration Module, any SIP-compliant IP-PBX can become a Unified Communications System through integration with MS Teams.

FOR MORE INFORMATION

For further information, we would be thrilled to schedule a presentation and demonstration of the ETPBX platform and how it integrates with MS Teams and show you how your organization can benefit from this technology.  Please contact us at:

info@elishatelecom.com

Elisha Telecom – Europe
Elisha Telecom Ltd. Level 18
40 Bank Street, Canary Wharf
London E14 5NR
United Kingdom
Tel: +44 (0) 20 7100 1114
Elisha Telecom – Asia Pacific
Elisha Telecom Group Inc. Towers Business Center
11th Floor, Cyber One Building
Eastwood City Cyberpark
Bagumbayan, Quezon City 1110
Philippines
Tel: +63 2 7505 8739

Or visit our website:

https://www.elishatelecom.com

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